Mike Meyers’ CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

https://musicboxcle.com/2025/04/a1but0edw Cover Title Page Copyright Page Contents at a Glance Contents Acknowledgments Introduction 1.0 Operating Systems Objective 1.1 Identify basic features of Microsoft Windows editions 64-Bit vs. 32-Bit Windows 10 Editions Home Edition Work Edition Windows 10 Pro for Workstations and Enterprise Editions Domains and Workgroups Joining a Computer to a Domain Desktop Styles/User Interface Desktop Views Remote Desktop Protocol RAM Support Limitations BitLocker BitLocker Requirements Enabling BitLocker The Group Policy Editor Accessing the Group Policy Editor Upgrade Paths and In-Place Upgrades REVIEW 1.1 QUESTIONS 1.1 ANSWERS Objective 1.2 Given a scenario, use the appropriate Microsoft command-line tool Windows Navigation Commands Drive Navigation in Windows Command-Line Tools REVIEW 1.2 QUESTIONS 1.2 ANSWERS Objective 1.3 Given a scenario, use features and tools of the Microsoft Windows 10 operating system (OS) Task Manager General Display Task Manager Tabs Microsoft Management Console Snap-In Opening the MMC Adding/Removing a Snap-in with the MMC Snap-ins on the Core 2 Exam Additional Windows Tools System Information Resource Monitor System Configuration Disk Cleanup Disk Defragment Registry Editor REVIEW 1.3 QUESTIONS 1.3 ANSWERS Objective 1.4 Given a scenario, use the appropriate Microsoft Windows 10 Control Panel utility Internet Options Devices and Printers Programs and Features Network and Sharing Center System Settings Options Windows Defender Firewall Mail (Microsoft Outlook) Sound User Accounts Device Manager Indexing Options Administrative Tools File Explorer Options Show Hidden Files Hide Extensions General Options View Options Power Options Sleep (Suspend), Standby, and Hibernate Power Plans Fast Startup USB Selective Suspend Ease of Access REVIEW 1.4 QUESTIONS 1.4 ANSWERS Objective 1.5 Given a scenario, use the appropriate Windows settings Time & Language Update & Security Windows Update Delivery Optimization Windows Security Personalization Apps Privacy Windows Permissions Application Permissions System Devices Network & Internet Gaming Accounts REVIEW 1.5 QUESTIONS 1.5 ANSWERS Objective 1.6 Given a scenario, configure Microsoft Windows networking features on a client/desktop Workgroup vs. Domain Setup Shared Resources Printers File Servers Mapped Devices Local OS Firewall Settings Application Restrictions and Exceptions Client Network Configuration Internet Protocol Addressing Schemes Domain Name System Static vs. Dynamic Establish Network Connections VPN Wireless Wired Wireless Wide Area Network Proxy Settings Public Network vs. Private Network File Explorer Navigation File Explorer Navigation File Explorer—Network Paths Metered Connections and Limitations REVIEW 1.6 QUESTIONS 1.6 ANSWERS Objective 1.7 Given a scenario, apply application installation and configuration concepts System Requirements for Applications 32-bit vs. 64-bit Dependent Application Requirements Dedicated vs. Integrated Graphics Card Video Random Access Memory Requirements RAM Requirements Central Processing Unit Requirements External Hardware Tokens Storage Requirements OS Requirements for Applications Application-to-OS Compatibility 32-bit vs. 64-bit OS Distribution Methods Other Considerations for New Applications REVIEW 1.7 QUESTIONS 1.7 ANSWERS Objective 1.8 Explain common OS types and their purposes Workstation Operating Systems Windows Linux macOS Chrome OS Smartphone/Tablet Operating Systems Android iPadOS iOS Various File System Types Windows File Systems Linux File Systems Apple File Systems Vendor Lifecycle Limitations Compatibility Concerns Between OSs REVIEW 1.8 QUESTIONS 1.8 ANSWERS Objective 1.9 Given a scenario, perform OS installations and upgrades in a diverse OS environment Boot Methods External Drive/Flash Drive (USB) Optical Disc (CD-ROM, DVD) Network Boot (PXE) Solid-State/Flash Drives Internet-Based External/Hot-Swappable Drive Internal Hard Drive (Partition) Types of Installation Upgrade Recovery Partition Clean Install Image Deployment Repair Installation Remote Network Installation Third-Party Drivers Partitioning Master Boot Record Globally Unique Identifier Partition Table Drive Format Upgrade Considerations Feature Updates—Product Lifecycle REVIEW 1.9 QUESTIONS 1.9 ANSWERS Objective 1.10 Identify common features and tools of the macOS/desktop OS macOS Applications File Types App Store Installation and Uninstallation of Applications Apple ID and Corporate Restrictions Best Practices Backups Antivirus Updates and Patches System Preferences Displays Network Printers & Scanners Security & Privacy Features REVIEW 1.10 QUESTIONS 1.10 ANSWERS Objective 1.11 Identify common features and tools of the Linux client/desktop OS Common Linux Commands Best Practices Backups Antivirus Updates/Patches Tools Shell/Terminal Samba REVIEW 1.11 QUESTIONS 1.11 ANSWERS 2.0 Security Objective 2.1 Summarize various security measures and their purposes Physical Security Access Control Vestibule Badge Reader Video Surveillance Alarm Systems Motion Sensors Locks and Applications Guards Bollards Fences Physical Security for Staff Smart Cards and Key Fobs Hard Tokens Keys Biometrics Lighting Magnetometers Logical Security Principle of Least Privilege Access Control Lists Multifactor Authentication E-mail Security Soft Tokens Short Message Service Voice Calls Authenticator Application Mobile Device Management Active Directory Login Script Domain Group Policy/Updates Organizational Units Home Folder Folder Redirection Security Groups REVIEW 2.1 QUESTIONS 2.1 ANSWERS Objective 2.2 Compare and contrast wireless security protocols and authentication methods Protocols and Encryption WPA2 WPA3 TKIP AES Authentication RADIUS TACACS+ Kerberos Multifactor Authentication REVIEW 2.2 QUESTIONS 2.2 ANSWERS Objective 2.3 Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods Malware Trojan Rootkit Virus Spyware Ransomware Keylogger Boot Sector Virus Cryptominers Tools and Methods Recovery Mode Antivirus and Anti-Malware Software Firewalls Anti-Phishing Training User Education Regarding Common Threats OS Reinstallation REVIEW 2.3 QUESTIONS 2.3 ANSWERS Objective 2.4 Explain common social-engineering attacks, threats, and vulnerabilities Social Engineering Phishing Vishing Shoulder Surfing Whaling Tailgating Impersonation Dumpster Diving Evil Twin Threats DoS and DDoS Zero-Day Attack Spoofing On-Path Attack Brute-Force Attack Dictionary Attack Insider Threat SQL Injection Cross-Site Scripting Vulnerabilities Noncompliant Systems Unpatched Systems Unprotected Systems EOL OSs BYOD REVIEW 2.4 QUESTIONS 2.4 ANSWERS Objective 2.5 Given a scenario, manage and configure basic security settings in the Microsoft Windows OS Defender Antivirus Firewalls Activate/Deactivate Port Security User Accounts Groups OS Login Options Single Sign-On NTFS vs. Share Permissions File and Folder Attributes Inheritance Run as Administrator vs. Standard User User Account Control BitLocker and BitLocker To Go EFS REVIEW 2.5 QUESTIONS 2.5 ANSWERS Objective 2.6 Given a scenario, configure a workstation to meet best practices for security Data-at-Rest Encryption Password Best Practices Set Strong Passwords BIOS/UEFI Passwords End-User Best Practices Account Management Restricting User Permissions Logon Time Restrictions Disabling Guest Account Failed Attempts Lockout Timeout/Screen Lock Change Default Admin User Account/Password Disable AutoRun and AutoPlay REVIEW 2.6 QUESTIONS 2.6 ANSWERS Objective 2.7 Explain common methods for securing mobile and embedded devices Screen Locks Facial Recognition PIN Codes Fingerprints Pattern Locks Swipe Lock Remote Wipe Locator Applications OS Updates Device Encryption Remote Backup Applications Failed Login Attempts Restrictions Antivirus/Anti-Malware Firewalls Policies and Procedures BYOD vs. Corporate-Owned Profile Security Requirements Internet of Things REVIEW 2.7 QUESTIONS 2.7 ANSWERS Objective 2.8 Given a scenario, use common data destruction and disposal methods Physical Destruction Drilling Shredding Degaussing Incinerating Recycling and Repurposing Best Practices Erasing/Wiping Low-Level Formatting vs. Standard Formatting Outsourcing Concepts Third-Party Vendor Certificate of Destruction or Recycling REVIEW 2.8 QUESTIONS 2.8 ANSWERS Objective 2.9 Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks Home Router Settings Changing Default Passwords IP Filtering Firmware Updates Content Filtering Physical Placement/Secure Locations Dynamic Host Configuration Protocol Reservations Static Wide Area Network IP Universal Plug and Play Screened Subnet Wireless-Specific Security Settings Changing the Service Set Identifier Disabling SSID Broadcast Encryption Settings Disabling Guest Accounts Changing Channels Firewall Settings Disabling Ports Port Forwarding/Mapping REVIEW 2.9 QUESTIONS 2.9 ANSWERS Objective 2.10 Given a scenario, install and configure browsers and relevant security settings Browser Download/Installation Trusted Sources Untrusted Sources Extensions and Plug-Ins Password Managers Secure Connections/Sites Settings Pop-up Blockers Clearing Browser Data Private Browsing Mode Sign-in/Browser Data Synchronization Ad Blockers REVIEW 2.10 QUESTIONS 2.10 ANSWERS 3.0 Software Troubleshooting Objective 3.1 Given a scenario, troubleshoot common Windows OS problems Common Symptoms of Windows Problems Blue Screen of Death Sluggish Performance Boot Problems Frequent Shutdowns Services Not Starting Applications Crashing Low Memory Warnings USB Controller Resource Warnings System Instability No Operating System Found Slow Profile Load Time Drift Common Troubleshooting Steps Reboot Restart Services Uninstall/Reinstall/Update Applications Add Resources Verify Requirements System File Check Repair/Restore/Reimage Windows Roll Back Updates Rebuild Windows Profiles REVIEW 3.1 QUESTIONS 3.1 ANSWERS Objective 3.2 Given a scenario, troubleshoot common personal computer (PC) security issues Common Symptoms Unable to Access the Network Desktop Alerts False Alerts Regarding Antivirus Protection Altered System or Personal Files Unwanted Notifications Within the OS OS Update Failures Browser-Related Symptoms Random/Frequent Pop-Ups Certificate Warnings Redirection REVIEW 3.2 QUESTIONS 3.2 ANSWERS Objective 3.3 Given a scenario, use best practice procedures for malware removal Best-Practice Malware-Removal Process REVIEW 3.3 QUESTIONS 3.3 ANSWERS Objective 3.4 Given a scenario, troubleshoot common mobile OS and application issues Common Symptoms Application Fails to Launch Application Fails to Close/Crashes Application/OS Fails to Update Slow to Respond Battery Life Issues Randomly Reboots Connectivity Issues Screen Does Not Autorotate REVIEW 3.4 QUESTIONS 3.4 ANSWERS Objective 3.5 Given a scenario, troubleshoot common mobile OS and application security issues Security Concerns Android Package Source Developer Mode Rooting/Jailbreaking Bootleg/Malicious Application Common Symptoms REVIEW 3.5 QUESTIONS 3.5 ANSWERS 4.0 Operational Procedures Objective 4.1 Given a scenario, implement best practices associated with documentation and support systems information management Ticketing Systems Categories Severity Escalation Levels Clear and Concise Written Communication Asset Management Database Systems Asset Tags and IDs Procurement Lifecycle Warranty and Licensing Assigned Users Types of Documents Acceptable Use Policy Network Topology Diagrams Regulatory and Compliance Requirements Incident Reports Standard Operating Procedures New-User Setup Checklists End-User Termination Checklists Knowledge Base/Articles REVIEW 4.1 QUESTIONS 4.1 ANSWERS Objective 4.2 Explain basic change-management best practices Change Management Best Practices Documented Business Processes Rollback Plan Sandbox Testing Responsible Staff Member Change Management Request Forms REVIEW 4.2 QUESTIONS 4.2 ANSWERS Objective 4.3 Given a scenario, implement workstation backup and recovery methods Backup and Recovery Backup Types Recovery Frequency Backup Retention Backup Testing Backup Rotation Schemes REVIEW 4.3 QUESTIONS 4.3 ANSWERS Objective 4.4 Given a scenario, use common safety procedures Electrostatic Discharge Straps Electrostatic Discharge Mats Self-Grounding Equipment Grounding Proper Power Handling Power-Handling Apps Proper Component Handling and Storage Electrostatic Discharge Antistatic Bags Compliance with Government Regulations Personal Safety Disconnect Power Before Repairing a PC Lifting Techniques Electrical Fire Safety Safety Goggles Air Filtration Mask REVIEW 4.4 QUESTIONS 4.4 ANSWERS Objective 4.5 Summarize environmental impacts and local environmental controls Material Safety Data Sheet/Documentation for Handling and Disposal Proper Battery Disposal Proper Toner Disposal Proper Disposal of Other Devices and Assets Temperature, Humidity-Level Awareness, and Proper Ventilation Location/Equipment Placement Dust Cleanup Compressed Air/Vacuums Power Surges, Under-Voltage Events, and Power Failures REVIEW 4.5 QUESTIONS 4.5 ANSWERS Objective 4.6 Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts Incident Response Chain of Custody Inform Management/Law Enforcement as Necessary Copy of Drive (Data Integrity and Preservation) Documentation of the Incident Licensing/Digital Rights Management/End-User License Agreement Licensing Digital Rights Management Regulated Data Data Classifications Data Retention REVIEW 4.6 QUESTIONS 4.6 ANSWERS Objective 4.7 Given a scenario, use proper communication techniques and professionalism Professional Appearance and Attire Communication Techniques REVIEW 4.7 QUESTIONS 4.7 ANSWERS Objective 4.8 Identify the basics of scripting Script File Types .bat .ps1 .vbs .sh .js .py Use Cases for Scripting Restarting Machines Remapping Network Drives Installation of Applications Automated Backups Gathering of Information/Data Initiating Updates Other Considerations When Using Scripts Unintentionally Introducing Malware Inadvertently Changing System Settings Browser or System Crashes Due to Mishandling of Resources REVIEW 4.8 QUESTIONS 4.8 ANSWERS Objective 4.9 Given a scenario, use remote access technologies Methods and Tools Remote Desktop Protocol Virtual Private Network Virtual Network Computing Secure Shell Remote Monitoring and Management Microsoft Remote Assistance Third-Party Tools Security Considerations of Each Access Method REVIEW 4.9 QUESTIONS 4.9 ANSWERS A    About the Online Content System Requirements Your Total Seminars Training Hub Account Privacy Notice Single User License Terms and Conditions TotalTester Online Pre-Assessment Mike’s CompTIA A+ Video Training Sample TotalSims Sample for CompTIA A+ Mike’s Cool Tools Technical Support Index